Investigating - We are currently experiencing an issue where report downloads in Miovision One are not working. Our engineering team is actively investigating the problem and working on a resolution.

We apologize for the inconvenience and appreciate your patience. Updates will be posted here as soon as more information is available.

Oct 15, 2026 - 06:41 EDT
Miovision One Degraded Performance
Login Operational
Map View Operational
API Operational
Video/Video recall Operational
Intersection Monitoring Operational
Detection Operational
Performance Operational
Mobility Reports Operational
Adaptive Operational
Video Detection Configuration Operational
Traffic Studies App Degraded Performance
Continuous Safety Monitoring Operational
TrafficDataOnline Operational
Login Operational
Report Generation Operational
Add Video Page Operational
List View Operational
Edit Data Tool Operational
Manage Users Operational
TrafficLink Operational
Login Operational
Map View Operational
API Operational
Video/Video Recall Operational
TrafficLink Insights Operational
Datalink Operational
Login Operational
Traffic Data Search Operational
Traffic Data Requests Operational
Travel Time Reports Operational
Traffic Data Reports Operational
Connected Devices Operational
Insights Operational
Continuous Counts Operational
Services Operational
Video Upload Operational
Turnaround Operational
Support Operational
Phone System Operational
Miovision Help Portal Operational
Miovision Partner Portal Operational
Chat Service Operational
Ticketing Operational
Miovision Customer Portal Operational
Website Operational
Miovision.com Operational
Miovision.eu Operational
TraffOp Operational
Insights Dashboards Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Oct 15, 2026

Resolved - This incident has been resolved.
Oct 15, 17:37 EDT
Monitoring - We are pleased to inform you that our Engineering teams have successfully addressed the technical issue that was impacting our services. We appreciate your patience and understanding throughout this incident, and we are committed to providing you with a reliable and uninterrupted experience. Should you encounter any further issues or have any questions, please don't hesitate to reach out to our Customer Support team.

Thank you for your continued trust in our services.

Best regards,
Miovision Customer Support Team

Oct 13, 17:30 EDT
Identified - We want to inform you that our Engineering teams have identified an issue with SmartLink VPN being unable to reconnect once it disconnects. The team has identified and deployed a fix for any currently affected units.

The root cause was a DNS root key switch. If a SmartLink loses VPN connectivity, its DNS lookup will fail and the unit will stay offline. Devices which maintain VPN connectivity remain online.

If you experience an issue where a SmartLink is offline and has not reconnected, please inform the Support Team and we will investigate the device.

Please note this affects SmartLink devices only and not Core or CoreDCM.

We want you to know that your satisfaction is paramount to us, and we appreciate your understanding during this time.

Thank you for your continued trust in our services.

Best regards,
Miovision Customer Support Team

Oct 13, 09:56 EDT

Oct 14, 2026

Resolved - The incident has been resolved.
Oct 14, 19:15 EDT
Investigating - We are currently looking into an issue with the maps in TDO (study creation process on the Add Video page, Map View page, etc) where a watermark about invalid credentials is displayed in the center of the map. Please note that the map can still be used to zoom/pan and click study locations so functionality is not directly impacted. You do not need to make a Bing maps developer account so please ignore the watermark.

Thank you for your patience while we work on resolving this issue.

Oct 14, 14:44 EDT

Oct 13, 2026

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

No incidents reported.