{
  "page": {
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    "name": "Miovision Technologies Inc",
    "url": "https://status.miovision.com"
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  "status": {
    "indicator": "none",
    "description": "All Systems Operational"
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  "components": [{"status":"operational","name":"Miovision One","created_at":"2023-09-28T09:08:23.704-04:00","updated_at":"2023-09-29T11:05:56.789-04:00","position":1,"description":null,"showcase":false,"start_date":null,"id":"4vl1fl1gcg7w","group_id":null,"page_id":"hf0q65kbxv3c","components":["f79zc12s6lrj","y9q1tqd4h5tl","gy4qf9765zkw","9nhm0rjfqbdh","s63hvjdrb151","y085vv1tddm3","ddt5q3kqgw6t","2hr1w96vbb1q","9wj9kcdbhsgw","splb3z3ny0vh","jzc3634l6mv7","48fldr6gx54w"]},{"status":"operational","name":"TrafficDataOnline","created_at":"2018-10-03T10:09:01.086-04:00","updated_at":"2023-09-29T11:05:56.802-04:00","position":2,"description":null,"showcase":false,"start_date":null,"id":"6dddvn7c9gdx","group_id":null,"page_id":"hf0q65kbxv3c","components":["0dqslt8r7m45","2lh2vy4gg216","f9ws3cm1vs04","4tv7t4sc0ym9","snc2bfmx620p","yzj2cf8ytstq"]},{"status":"operational","name":"TrafficLink","created_at":"2018-10-03T10:04:38.983-04:00","updated_at":"2023-09-29T11:05:52.233-04:00","position":3,"description":null,"showcase":false,"start_date":null,"id":"7fp13lpxph5c","group_id":null,"page_id":"hf0q65kbxv3c","components":["97dn3brc8qxf","2j4m42k0wmln","h9jvgh4p05pv","kn9j03fccpnj","dvj3s72j7lpw"]},{"status":"operational","name":"Datalink","created_at":"2018-10-03T10:02:13.251-04:00","updated_at":"2023-09-29T11:05:46.853-04:00","position":4,"description":null,"showcase":false,"start_date":null,"id":"pr6ph3y77ckc","group_id":null,"page_id":"hf0q65kbxv3c","components":["8nlbnsvph407","mk1896cn7frw","4w1q82jf1yp8","t192jc7ymtj7","p6qqgb18fhnp","gyp1pwwtkmtc","8lgyt88wtks8","h18zcmgmlllz"]},{"status":"operational","name":"Services","created_at":"2018-10-03T10:10:26.417-04:00","updated_at":"2023-09-29T11:05:36.419-04:00","position":5,"description":null,"showcase":false,"start_date":null,"id":"m7bvw66q6hq7","group_id":null,"page_id":"hf0q65kbxv3c","components":["22hhtt1kkg4b","nhchhm8y7z5l"]},{"status":"operational","name":"Support","created_at":"2018-10-03T10:01:26.735-04:00","updated_at":"2023-09-29T11:05:36.432-04:00","position":6,"description":null,"showcase":false,"start_date":null,"id":"dvpmcp0hgfxz","group_id":null,"page_id":"hf0q65kbxv3c","components":["xtw2fd403vth","vtzdclswyv1y","qp700yrzybkz","sysxnpgd9gsf","8c0q8kgxlmcd","g8dy7dbybw99"]},{"status":"operational","name":"Website","created_at":"2018-10-03T09:54:50.494-04:00","updated_at":"2023-09-29T11:05:29.240-04:00","position":7,"description":null,"showcase":false,"start_date":null,"id":"xq2tg541mx3r","group_id":null,"page_id":"hf0q65kbxv3c","components":["cqbxx3bgkq1g","xncw6v73z2kz"]},{"status":"operational","name":"TraffOp","created_at":"2022-03-29T15:14:15.988-04:00","updated_at":"2023-09-29T11:05:29.247-04:00","position":8,"description":null,"showcase":false,"start_date":null,"id":"db59gbssyp7q","group_id":null,"page_id":"hf0q65kbxv3c","components":["tr75rn88nyr6"]}],
  "incidents": [{"name":"Interruption to cases/ticketing","status":"resolved","created_at":"2026-09-16T08:51:31.917-04:00","updated_at":"2026-09-16T15:23:12.650-04:00","monitoring_at":null,"resolved_at":"2026-09-16T15:23:12.630-04:00","impact":"major","shortlink":"https://stspg.io/qlnllrcv9z31","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-09-16T08:51:31.907-04:00","reminder_intervals":null,"id":"4p92y2yg84g4","page_id":"hf0q65kbxv3c","incident_updates":[{"status":"resolved","body":"The issue has been resolved.","created_at":"2026-09-16T15:23:12.630-04:00","wants_twitter_update":true,"twitter_updated_at":null,"updated_at":"2026-09-16T15:23:12.630-04:00","display_at":"2026-09-16T15:23:12.630-04:00","deliver_notifications":true,"tweet_id":null,"id":"rg11wtjkchj5","incident_id":"4p92y2yg84g4","custom_tweet":null,"affected_components":[{"code":"8c0q8kgxlmcd","name":"Support - Ticketing","old_status":"partial_outage","new_status":"operational"}]},{"status":"identified","body":"We are currently experiencing a partial outage for our third-party ticketing system which may cause delays with responding to cases/emails. The issue is actively being resolved by the service provider but we do not have an ETA on when the system will be fully operational. We will provide another update as soon as we can.\n\nLive chats and phone calls are fully operational.\n\nThank you for your patience while this interruption is being addressed.","created_at":"2026-09-16T08:51:31.998-04:00","wants_twitter_update":true,"twitter_updated_at":null,"updated_at":"2026-09-16T08:51:31.998-04:00","display_at":"2026-09-16T08:51:31.998-04:00","deliver_notifications":true,"tweet_id":null,"id":"brfjnyb45sqb","incident_id":"4p92y2yg84g4","custom_tweet":null,"affected_components":[{"code":"8c0q8kgxlmcd","name":"Support - Ticketing","old_status":"operational","new_status":"partial_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Ticketing","created_at":"2018-10-03T10:11:24.779-04:00","updated_at":"2026-09-16T15:23:12.588-04:00","position":5,"description":null,"showcase":true,"start_date":null,"id":"8c0q8kgxlmcd","page_id":"hf0q65kbxv3c","group_id":"dvpmcp0hgfxz"}]},{"name":"Mio One Not Loading","status":"resolved","created_at":"2026-09-08T10:11:51.000-04:00","updated_at":"2026-09-09T11:52:51.574-04:00","monitoring_at":"2026-09-08T12:41:02.363-04:00","resolved_at":"2026-09-09T11:52:51.555-04:00","impact":"major","shortlink":"https://stspg.io/tl8f3sm6r1w6","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":"major","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-09-08T10:11:51.000-04:00","reminder_intervals":null,"id":"lmfqjnnhvyh6","page_id":"hf0q65kbxv3c","incident_updates":[{"status":"resolved","body":"This incident was resolved on September 8th, and has remained stable for the last 24 hours.\n\nThank you for your continued trust in our services.\n\nBest regards,\nMiovision Customer Support Team","created_at":"2026-09-09T11:52:51.555-04:00","wants_twitter_update":true,"twitter_updated_at":null,"updated_at":"2026-09-09T11:52:51.555-04:00","display_at":"2026-09-09T11:52:51.555-04:00","deliver_notifications":true,"tweet_id":null,"id":"6p0hggqz63jm","incident_id":"lmfqjnnhvyh6","custom_tweet":null,"affected_components":[{"code":"snc2bfmx620p","name":"TrafficDataOnline - Edit Data Tool","old_status":"operational","new_status":"operational"},{"code":"yzj2cf8ytstq","name":"TrafficDataOnline - Manage Users","old_status":"operational","new_status":"operational"},{"code":"f79zc12s6lrj","name":"Miovision One - Login","old_status":"operational","new_status":"operational"},{"code":"y9q1tqd4h5tl","name":"Miovision One - Map View","old_status":"operational","new_status":"operational"},{"code":"gy4qf9765zkw","name":"Miovision One - API","old_status":"operational","new_status":"operational"},{"code":"9nhm0rjfqbdh","name":"Miovision One - Video/Video recall","old_status":"operational","new_status":"operational"},{"code":"s63hvjdrb151","name":"Miovision One - Intersection Monitoring","old_status":"operational","new_status":"operational"},{"code":"y085vv1tddm3","name":"Miovision One - Detection","old_status":"operational","new_status":"operational"},{"code":"ddt5q3kqgw6t","name":"Miovision One - Performance","old_status":"operational","new_status":"operational"},{"code":"2hr1w96vbb1q","name":"Miovision One - Mobility Reports","old_status":"operational","new_status":"operational"},{"code":"9wj9kcdbhsgw","name":"Miovision One - Adaptive","old_status":"operational","new_status":"operational"},{"code":"splb3z3ny0vh","name":"Miovision One - Video Detection Configuration","old_status":"operational","new_status":"operational"},{"code":"jzc3634l6mv7","name":"Miovision One - Traffic Studies App","old_status":"operational","new_status":"operational"},{"code":"48fldr6gx54w","name":"Miovision One - Continuous Safety Monitoring","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"We are pleased to inform you that our Engineering teams have successfully addressed the technical issue that was impacting our services. Our systems are now stable, and we are closely monitoring the situation to ensure everything remains running smoothly. We appreciate your patience and understanding throughout this incident, and we are committed to providing you with a reliable and uninterrupted experience. Should you encounter any further issues or have any questions, please don't hesitate to reach out to our Customer Support team.\n\nThank you for your continued trust in our services.\n\nBest regards,\nMiovision Customer Support Team","created_at":"2026-09-08T12:41:02.363-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-08T12:41:02.363-04:00","display_at":"2026-09-08T12:41:02.363-04:00","deliver_notifications":false,"tweet_id":null,"id":"b4np2zz5mn3c","incident_id":"lmfqjnnhvyh6","custom_tweet":null,"affected_components":[{"code":"snc2bfmx620p","name":"TrafficDataOnline - Edit Data Tool","old_status":"operational","new_status":"operational"},{"code":"yzj2cf8ytstq","name":"TrafficDataOnline - Manage Users","old_status":"operational","new_status":"operational"},{"code":"f79zc12s6lrj","name":"Miovision One - Login","old_status":"operational","new_status":"operational"},{"code":"y9q1tqd4h5tl","name":"Miovision One - Map View","old_status":"degraded_performance","new_status":"operational"},{"code":"gy4qf9765zkw","name":"Miovision One - API","old_status":"operational","new_status":"operational"},{"code":"9nhm0rjfqbdh","name":"Miovision One - Video/Video recall","old_status":"operational","new_status":"operational"},{"code":"s63hvjdrb151","name":"Miovision One - Intersection Monitoring","old_status":"degraded_performance","new_status":"operational"},{"code":"y085vv1tddm3","name":"Miovision One - Detection","old_status":"operational","new_status":"operational"},{"code":"ddt5q3kqgw6t","name":"Miovision One - Performance","old_status":"operational","new_status":"operational"},{"code":"2hr1w96vbb1q","name":"Miovision One - Mobility Reports","old_status":"operational","new_status":"operational"},{"code":"9wj9kcdbhsgw","name":"Miovision One - Adaptive","old_status":"operational","new_status":"operational"},{"code":"splb3z3ny0vh","name":"Miovision One - Video Detection Configuration","old_status":"operational","new_status":"operational"},{"code":"jzc3634l6mv7","name":"Miovision One - Traffic Studies App","old_status":"operational","new_status":"operational"},{"code":"48fldr6gx54w","name":"Miovision One - Continuous Safety Monitoring","old_status":"operational","new_status":"operational"}]},{"status":"investigating","body":"We want to inform you that our Engineering teams are investigating a technical issue that may impact our services. Users are experiencing difficulty accessing Miovision.One and parts of TDO.\n\nWe understand the importance of a seamless experience and are working diligently to resolve this matter as quickly as possible. Our top priority is your satisfaction, and we appreciate your patience and understanding. Rest assured, we will keep you updated on our progress and provide you with more information as soon as it becomes available.\n\nThank you for your continued trust in our services.\n\nBest regards,\nMiovision Customer Support Team","created_at":"2026-09-08T10:11:51.884-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-08T11:55:47.989-04:00","display_at":"2026-09-08T10:11:51.000-04:00","deliver_notifications":false,"tweet_id":null,"id":"0h8kz8sk3038","incident_id":"lmfqjnnhvyh6","custom_tweet":null,"affected_components":[{"code":"y9q1tqd4h5tl","name":"Miovision One - Map View","old_status":"operational","new_status":"degraded_performance"},{"code":"s63hvjdrb151","name":"Miovision One - Intersection Monitoring","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Login","created_at":"2023-09-28T09:08:23.726-04:00","updated_at":"2026-07-02T10:32:16.470-04:00","position":1,"description":null,"showcase":true,"start_date":"2023-09-28T00:00:00.000-04:00","id":"f79zc12s6lrj","page_id":"hf0q65kbxv3c","group_id":"4vl1fl1gcg7w"},{"status":"operational","name":"Map 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Users","created_at":"2023-03-24T10:49:32.105-04:00","updated_at":"2024-03-14T18:43:47.342-04:00","position":6,"description":null,"showcase":true,"start_date":"2023-03-24T00:00:00.000-04:00","id":"yzj2cf8ytstq","page_id":"hf0q65kbxv3c","group_id":"6dddvn7c9gdx"},{"status":"operational","name":"Detection","created_at":"2023-09-29T11:05:07.212-04:00","updated_at":"2026-07-09T12:14:14.221-04:00","position":6,"description":null,"showcase":true,"start_date":"2023-09-29T00:00:00.000-04:00","id":"y085vv1tddm3","page_id":"hf0q65kbxv3c","group_id":"4vl1fl1gcg7w"},{"status":"operational","name":"Performance","created_at":"2023-09-29T11:06:14.462-04:00","updated_at":"2026-07-09T12:14:14.232-04:00","position":7,"description":null,"showcase":true,"start_date":"2023-09-29T00:00:00.000-04:00","id":"ddt5q3kqgw6t","page_id":"hf0q65kbxv3c","group_id":"4vl1fl1gcg7w"},{"status":"operational","name":"Mobility 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App","created_at":"2026-02-13T12:40:22.203-05:00","updated_at":"2026-07-02T10:51:28.090-04:00","position":11,"description":"The webpage for processing studies using Scout Plus hardware.","showcase":true,"start_date":"2026-02-13T00:00:00.000-05:00","id":"jzc3634l6mv7","page_id":"hf0q65kbxv3c","group_id":"4vl1fl1gcg7w"},{"status":"operational","name":"Continuous Safety Monitoring","created_at":"2026-02-27T10:06:17.077-05:00","updated_at":"2026-07-09T12:14:14.278-04:00","position":12,"description":null,"showcase":true,"start_date":"2026-02-27T00:00:00.000-05:00","id":"48fldr6gx54w","page_id":"hf0q65kbxv3c","group_id":"4vl1fl1gcg7w"}]},{"name":"Unable to add detection zones to map in Intersection Configuration","status":"resolved","created_at":"2026-08-24T15:56:04.768-04:00","updated_at":"2026-09-04T15:19:01.342-04:00","monitoring_at":"2026-08-25T09:13:58.177-04:00","resolved_at":"2026-09-04T15:19:01.323-04:00","impact":"minor","shortlink":"https://stspg.io/3479lp3gjm5g","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-08-24T15:56:04.759-04:00","reminder_intervals":null,"id":"7zypn5zgj4vc","page_id":"hf0q65kbxv3c","incident_updates":[{"status":"resolved","body":"This incident has been fully resolved.","created_at":"2026-09-04T15:19:01.323-04:00","wants_twitter_update":true,"twitter_updated_at":null,"updated_at":"2026-09-04T15:19:01.323-04:00","display_at":"2026-09-04T15:19:01.323-04:00","deliver_notifications":true,"tweet_id":null,"id":"90vp6qfd7xkl","incident_id":"7zypn5zgj4vc","custom_tweet":null,"affected_components":[{"code":"s63hvjdrb151","name":"Miovision One - Intersection Monitoring","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"A fix has been implemented and we are monitoring the results.","created_at":"2026-08-25T09:13:58.177-04:00","wants_twitter_update":true,"twitter_updated_at":null,"updated_at":"2026-08-25T09:13:58.177-04:00","display_at":"2026-08-25T09:13:58.177-04:00","deliver_notifications":true,"tweet_id":null,"id":"04mfwkk5dkwd","incident_id":"7zypn5zgj4vc","custom_tweet":null,"affected_components":[{"code":"s63hvjdrb151","name":"Miovision One - Intersection Monitoring","old_status":"degraded_performance","new_status":"operational"}]},{"status":"identified","body":"The issue has been identified and a fix is being implemented.","created_at":"2026-08-24T15:56:20.446-04:00","wants_twitter_update":true,"twitter_updated_at":null,"updated_at":"2026-08-24T15:56:20.446-04:00","display_at":"2026-08-24T15:56:20.446-04:00","deliver_notifications":true,"tweet_id":null,"id":"z2b0wtnwqvkl","incident_id":"7zypn5zgj4vc","custom_tweet":null,"affected_components":[{"code":"s63hvjdrb151","name":"Miovision One - Intersection Monitoring","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"investigating","body":"We are experiencing an issue where users are unable to add detection zones to the map in Intersection Configuration. Our team has identified the cause and is working on a permanent fix. Please note that live detection and telemetry reporting are not affected by this issue.\n\nWe thank you for your patience.","created_at":"2026-08-24T15:56:04.830-04:00","wants_twitter_update":true,"twitter_updated_at":null,"updated_at":"2026-08-24T15:56:04.830-04:00","display_at":"2026-08-24T15:56:04.830-04:00","deliver_notifications":true,"tweet_id":null,"id":"r3htvzdsc4pg","incident_id":"7zypn5zgj4vc","custom_tweet":null,"affected_components":[{"code":"s63hvjdrb151","name":"Miovision One - Intersection Monitoring","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Intersection Monitoring","created_at":"2023-09-29T11:04:53.028-04:00","updated_at":"2026-09-08T12:41:02.334-04:00","position":5,"description":null,"showcase":true,"start_date":"2023-09-29T00:00:00.000-04:00","id":"s63hvjdrb151","page_id":"hf0q65kbxv3c","group_id":"4vl1fl1gcg7w"}]},{"name":"Unable to access parts of Miovision One","status":"resolved","created_at":"2026-07-09T11:28:03.463-04:00","updated_at":"2026-07-10T06:44:40.050-04:00","monitoring_at":"2026-07-09T12:14:14.303-04:00","resolved_at":"2026-07-10T06:44:40.032-04:00","impact":"critical","shortlink":"https://stspg.io/7s1qplh5j58q","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-07-09T11:28:03.443-04:00","reminder_intervals":null,"id":"yztn88d0wf0f","page_id":"hf0q65kbxv3c","incident_updates":[{"status":"resolved","body":"The incident has been resolved.","created_at":"2026-07-10T06:44:40.032-04:00","wants_twitter_update":true,"twitter_updated_at":null,"updated_at":"2026-07-10T06:44:40.032-04:00","display_at":"2026-07-10T06:44:40.032-04:00","deliver_notifications":true,"tweet_id":null,"id":"1dgg81kfsy7j","incident_id":"yztn88d0wf0f","custom_tweet":null,"affected_components":[{"code":"y9q1tqd4h5tl","name":"Miovision One - Map View","old_status":"operational","new_status":"operational"},{"code":"9nhm0rjfqbdh","name":"Miovision One - Video/Video recall","old_status":"operational","new_status":"operational"},{"code":"s63hvjdrb151","name":"Miovision One - Intersection Monitoring","old_status":"operational","new_status":"operational"},{"code":"y085vv1tddm3","name":"Miovision One - Detection","old_status":"operational","new_status":"operational"},{"code":"ddt5q3kqgw6t","name":"Miovision One - Performance","old_status":"operational","new_status":"operational"},{"code":"2hr1w96vbb1q","name":"Miovision One - Mobility Reports","old_status":"operational","new_status":"operational"},{"code":"9wj9kcdbhsgw","name":"Miovision One - Adaptive","old_status":"operational","new_status":"operational"},{"code":"splb3z3ny0vh","name":"Miovision One - Video Detection Configuration","old_status":"operational","new_status":"operational"},{"code":"48fldr6gx54w","name":"Miovision One - Continuous Safety Monitoring","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"We have implemented a fix and users should be able to access the ITS applications in Miovision One. We will continue to monitor the situation and will provide updates if needed.","created_at":"2026-07-09T12:14:14.303-04:00","wants_twitter_update":true,"twitter_updated_at":null,"updated_at":"2026-07-09T12:14:14.303-04:00","display_at":"2026-07-09T12:14:14.303-04:00","deliver_notifications":true,"tweet_id":null,"id":"z1zj35kqy2wz","incident_id":"yztn88d0wf0f","custom_tweet":null,"affected_components":[{"code":"y9q1tqd4h5tl","name":"Miovision One - Map View","old_status":"major_outage","new_status":"operational"},{"code":"9nhm0rjfqbdh","name":"Miovision One - Video/Video recall","old_status":"major_outage","new_status":"operational"},{"code":"s63hvjdrb151","name":"Miovision One - Intersection Monitoring","old_status":"major_outage","new_status":"operational"},{"code":"y085vv1tddm3","name":"Miovision One - Detection","old_status":"major_outage","new_status":"operational"},{"code":"ddt5q3kqgw6t","name":"Miovision One - Performance","old_status":"major_outage","new_status":"operational"},{"code":"2hr1w96vbb1q","name":"Miovision One - Mobility Reports","old_status":"major_outage","new_status":"operational"},{"code":"9wj9kcdbhsgw","name":"Miovision One - Adaptive","old_status":"major_outage","new_status":"operational"},{"code":"splb3z3ny0vh","name":"Miovision One - Video Detection Configuration","old_status":"major_outage","new_status":"operational"},{"code":"48fldr6gx54w","name":"Miovision One - Continuous Safety Monitoring","old_status":"major_outage","new_status":"operational"}]},{"status":"investigating","body":"We are currently investigating an issue with organizations being unable to access ITS related applications in Miovision One. These apps include the following:\n-Network Overview\n-Intersection Monitoring\n-Detection\n-Performance\n-Adaptive\n-Continuous Safety Monitoring\n\nWe are actively working on restoring these pages and will provide an update as soon as we can. Our aplogies for any inconvenience this has caused and thank you for your patience.","created_at":"2026-07-09T11:28:03.704-04:00","wants_twitter_update":true,"twitter_updated_at":null,"updated_at":"2026-07-09T11:28:03.704-04:00","display_at":"2026-07-09T11:28:03.704-04:00","deliver_notifications":true,"tweet_id":null,"id":"7mssyrpw0kn4","incident_id":"yztn88d0wf0f","custom_tweet":null,"affected_components":[{"code":"y9q1tqd4h5tl","name":"Miovision One - Map View","old_status":"operational","new_status":"major_outage"},{"code":"9nhm0rjfqbdh","name":"Miovision One - Video/Video recall","old_status":"operational","new_status":"major_outage"},{"code":"s63hvjdrb151","name":"Miovision One - Intersection Monitoring","old_status":"operational","new_status":"major_outage"},{"code":"y085vv1tddm3","name":"Miovision One - Detection","old_status":"operational","new_status":"major_outage"},{"code":"ddt5q3kqgw6t","name":"Miovision One - Performance","old_status":"operational","new_status":"major_outage"},{"code":"2hr1w96vbb1q","name":"Miovision One - 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We are continuing to investigate and will provide an update as soon as we can.\n\nThank you for your patience.","created_at":"2026-06-26T08:56:05.676-04:00","wants_twitter_update":true,"twitter_updated_at":null,"updated_at":"2026-06-26T08:56:05.676-04:00","display_at":"2026-06-26T08:56:05.676-04:00","deliver_notifications":true,"tweet_id":null,"id":"5sl4m43k270m","incident_id":"yqxqdrlz2145","custom_tweet":null,"affected_components":[{"code":"f79zc12s6lrj","name":"Miovision One - Login","old_status":"operational","new_status":"degraded_performance"},{"code":"y9q1tqd4h5tl","name":"Miovision One - Map View","old_status":"operational","new_status":"degraded_performance"},{"code":"gy4qf9765zkw","name":"Miovision One - API","old_status":"operational","new_status":"degraded_performance"},{"code":"9nhm0rjfqbdh","name":"Miovision One - Video/Video recall","old_status":"operational","new_status":"degraded_performance"},{"code":"s63hvjdrb151","name":"Miovision One - Intersection 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App","created_at":"2026-02-13T12:40:22.203-05:00","updated_at":"2026-07-02T10:51:28.090-04:00","position":11,"description":"The webpage for processing studies using Scout Plus hardware.","showcase":true,"start_date":"2026-02-13T00:00:00.000-05:00","id":"jzc3634l6mv7","page_id":"hf0q65kbxv3c","group_id":"4vl1fl1gcg7w"},{"status":"operational","name":"Continuous Safety Monitoring","created_at":"2026-02-27T10:06:17.077-05:00","updated_at":"2026-07-09T12:14:14.278-04:00","position":12,"description":null,"showcase":true,"start_date":"2026-02-27T00:00:00.000-05:00","id":"48fldr6gx54w","page_id":"hf0q65kbxv3c","group_id":"4vl1fl1gcg7w"}]},{"name":"Investigating Intermittent \"An error has occurred\" Messages in Reports","status":"resolved","created_at":"2026-06-22T15:18:16.038-04:00","updated_at":"2026-06-23T06:50:54.063-04:00","monitoring_at":"2026-06-22T17:10:50.436-04:00","resolved_at":"2026-06-23T06:50:54.047-04:00","impact":"minor","shortlink":"https://stspg.io/jwnkxqxp57vx","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-06-22T15:18:16.025-04:00","reminder_intervals":null,"id":"g7nypm39bpgp","page_id":"hf0q65kbxv3c","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2026-06-23T06:50:54.047-04:00","wants_twitter_update":true,"twitter_updated_at":null,"updated_at":"2026-06-23T06:50:54.047-04:00","display_at":"2026-06-23T06:50:54.047-04:00","deliver_notifications":true,"tweet_id":null,"id":"nkt0z1hvtf26","incident_id":"g7nypm39bpgp","custom_tweet":null,"affected_components":[{"code":"2hr1w96vbb1q","name":"Miovision One - Mobility Reports","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"Functionality has been restored to Miovision One and we will continue to monitor.","created_at":"2026-06-22T17:10:50.436-04:00","wants_twitter_update":true,"twitter_updated_at":null,"updated_at":"2026-06-22T17:10:50.436-04:00","display_at":"2026-06-22T17:10:50.436-04:00","deliver_notifications":true,"tweet_id":null,"id":"v3lb9yvgy8j4","incident_id":"g7nypm39bpgp","custom_tweet":null,"affected_components":[{"code":"2hr1w96vbb1q","name":"Miovision One - Mobility Reports","old_status":"degraded_performance","new_status":"operational"}]},{"status":"investigating","body":"We are continuing to investigate this issue.","created_at":"2026-06-22T15:55:31.440-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-06-22T15:55:31.440-04:00","display_at":"2026-06-22T15:55:31.440-04:00","deliver_notifications":false,"tweet_id":null,"id":"n8cd57kw6xt6","incident_id":"g7nypm39bpgp","custom_tweet":null,"affected_components":[{"code":"2hr1w96vbb1q","name":"Miovision One - Mobility Reports","old_status":"operational","new_status":"degraded_performance"}]},{"status":"investigating","body":"We are currently aware of an issue affecting some analytics dashboards in Miovision One.  Users may see an \"An error has occurred\" message when opening certain reports. \n\nAffected features include:\nMobility Reports\nSafety (Safety Conflicts and Safety Conflicts with Phase)\nOpticom EVP Analytics\n\n\nThe issue is intermittent, so the error may appear and disappear on its own.  We are actively seeking to resolve the situation and will provide updates as more information becomes available.","created_at":"2026-06-22T15:18:16.085-04:00","wants_twitter_update":true,"twitter_updated_at":null,"updated_at":"2026-06-22T15:18:16.085-04:00","display_at":"2026-06-22T15:18:16.085-04:00","deliver_notifications":true,"tweet_id":null,"id":"g04lkxbwb1bg","incident_id":"g7nypm39bpgp","custom_tweet":null,"affected_components":[{"code":"2hr1w96vbb1q","name":"Miovision One - Mobility Reports","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Mobility Reports","created_at":"2023-09-29T11:06:27.747-04:00","updated_at":"2026-07-09T12:14:14.243-04:00","position":8,"description":null,"showcase":true,"start_date":"2023-09-29T00:00:00.000-04:00","id":"2hr1w96vbb1q","page_id":"hf0q65kbxv3c","group_id":"4vl1fl1gcg7w"}]},{"name":"Issue Retrieving Pedestrian Data in Mobility Reports","status":"resolved","created_at":"2026-05-25T12:16:53.572-04:00","updated_at":"2026-05-26T10:50:13.188-04:00","monitoring_at":"2026-05-25T16:23:14.176-04:00","resolved_at":"2026-05-26T10:50:13.174-04:00","impact":"minor","shortlink":"https://stspg.io/gwkxc7qrwm33","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-05-25T12:16:53.560-04:00","reminder_intervals":null,"id":"nvhhz7n71grk","page_id":"hf0q65kbxv3c","incident_updates":[{"status":"resolved","body":"This incident has been resolved and users can now access the pedestrian metrics within Mobility Reports.","created_at":"2026-05-26T10:50:13.174-04:00","wants_twitter_update":true,"twitter_updated_at":null,"updated_at":"2026-05-26T10:50:13.174-04:00","display_at":"2026-05-26T10:50:13.174-04:00","deliver_notifications":true,"tweet_id":null,"id":"7cf61gvxygbz","incident_id":"nvhhz7n71grk","custom_tweet":null,"affected_components":[{"code":"2hr1w96vbb1q","name":"Miovision One - Mobility Reports","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"Our Engineering teams have corrected an issue where pedestrian data was temporarily unavailable in Mobility Reports.\n\nWe are currently monitoring to ensure the fix remains stable, and that no further problems occur.\n\nThank you for your patience.\n\nBest regards,\n\nMiovision Customer Support Team","created_at":"2026-05-25T16:23:14.176-04:00","wants_twitter_update":true,"twitter_updated_at":null,"updated_at":"2026-05-25T16:23:14.176-04:00","display_at":"2026-05-25T16:23:14.176-04:00","deliver_notifications":true,"tweet_id":null,"id":"lccwy0sjq30j","incident_id":"nvhhz7n71grk","custom_tweet":null,"affected_components":[{"code":"2hr1w96vbb1q","name":"Miovision One - Mobility Reports","old_status":"degraded_performance","new_status":"operational"}]},{"status":"identified","body":"Our Engineering teams are currently investigating a technical issue impacting Miovision One organizations. We have identified a disruption where pedestrian data is temporarily unavailable or failing to generate within Mobility Reports.\n\nThis issue appears to be strictly isolated to pedestrian metrics within Mobility Reports. Vehicle data, telemetry, and all other live platform features continue to operate normally.\n\nWe are actively working to isolate the root cause and restore the data flow. \n\nWe appreciate your patience as we investigate this issue. We will provide further updates on this page as additional information as it becomes available.\n\nBest regards,\n\nMiovision Customer Support Team","created_at":"2026-05-25T12:16:53.674-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-05-25T12:16:53.674-04:00","display_at":"2026-05-25T12:16:53.674-04:00","deliver_notifications":false,"tweet_id":null,"id":"m2hcrfpl1xxh","incident_id":"nvhhz7n71grk","custom_tweet":null,"affected_components":[{"code":"2hr1w96vbb1q","name":"Miovision One - Mobility Reports","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Mobility Reports","created_at":"2023-09-29T11:06:27.747-04:00","updated_at":"2026-07-09T12:14:14.243-04:00","position":8,"description":null,"showcase":true,"start_date":"2023-09-29T00:00:00.000-04:00","id":"2hr1w96vbb1q","page_id":"hf0q65kbxv3c","group_id":"4vl1fl1gcg7w"}]},{"name":"Issue Submitting Onboard ATRs in Miovision One","status":"resolved","created_at":"2026-05-01T08:20:33.322-04:00","updated_at":"2026-05-25T12:37:47.457-04:00","monitoring_at":"2026-05-02T12:05:58.595-04:00","resolved_at":"2026-05-25T12:37:47.441-04:00","impact":"critical","shortlink":"https://stspg.io/6v02p5xm4b5l","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-05-01T08:20:33.315-04:00","reminder_intervals":null,"id":"ktlh2kkx4803","page_id":"hf0q65kbxv3c","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2026-05-25T12:37:47.441-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-05-25T12:37:47.441-04:00","display_at":"2026-05-25T12:37:47.441-04:00","deliver_notifications":false,"tweet_id":null,"id":"sstx9yg2bjxf","incident_id":"ktlh2kkx4803","custom_tweet":null,"affected_components":[{"code":"jzc3634l6mv7","name":"Miovision One - Traffic Studies App","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"This incident has been resolved.","created_at":"2026-05-13T09:46:08.171-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-05-13T09:46:08.171-04:00","display_at":"2026-05-13T09:46:08.171-04:00","deliver_notifications":false,"tweet_id":null,"id":"npdqd325d1h6","incident_id":"ktlh2kkx4803","custom_tweet":null,"affected_components":[{"code":"jzc3634l6mv7","name":"Miovision One - Traffic Studies App","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"A fix has been implemented and we will continue to monitor","created_at":"2026-05-02T12:05:58.595-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-05-02T12:05:58.595-04:00","display_at":"2026-05-02T12:05:58.595-04:00","deliver_notifications":false,"tweet_id":null,"id":"zbpvqvqz95hn","incident_id":"ktlh2kkx4803","custom_tweet":null,"affected_components":[{"code":"jzc3634l6mv7","name":"Miovision One - Traffic Studies App","old_status":"major_outage","new_status":"operational"}]},{"status":"investigating","body":"We are currently investigating an issue with submitting new Onboard ATRs in Miovision One. We will keep you updated on our progress and provide you with more information as soon as it becomes available.\n\nPlease note that existing studies are not impacted and reports can be generated from those studies.\n\nThank you","created_at":"2026-05-01T08:20:33.403-04:00","wants_twitter_update":true,"twitter_updated_at":null,"updated_at":"2026-05-01T08:20:33.403-04:00","display_at":"2026-05-01T08:20:33.403-04:00","deliver_notifications":true,"tweet_id":null,"id":"h8jf6jr2f8bz","incident_id":"ktlh2kkx4803","custom_tweet":null,"affected_components":[{"code":"jzc3634l6mv7","name":"Miovision One - Traffic Studies App","old_status":"operational","new_status":"major_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Traffic Studies App","created_at":"2026-02-13T12:40:22.203-05:00","updated_at":"2026-07-02T10:51:28.090-04:00","position":11,"description":"The webpage for processing studies using Scout Plus hardware.","showcase":true,"start_date":"2026-02-13T00:00:00.000-05:00","id":"jzc3634l6mv7","page_id":"hf0q65kbxv3c","group_id":"4vl1fl1gcg7w"}]},{"name":"Onboard study report generation in MioOne","status":"resolved","created_at":"2026-04-30T16:32:07.772-04:00","updated_at":"2026-05-01T07:15:01.434-04:00","monitoring_at":null,"resolved_at":"2026-05-01T07:15:01.417-04:00","impact":"critical","shortlink":"https://stspg.io/bvs13pnnhn58","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-04-30T16:32:07.765-04:00","reminder_intervals":null,"id":"fq19p1wcmnj1","page_id":"hf0q65kbxv3c","incident_updates":[{"status":"resolved","body":"A fix has been implemented and users should be able to generate reports.","created_at":"2026-05-01T07:15:01.417-04:00","wants_twitter_update":true,"twitter_updated_at":null,"updated_at":"2026-05-01T07:15:01.417-04:00","display_at":"2026-05-01T07:15:01.417-04:00","deliver_notifications":true,"tweet_id":null,"id":"qmtgsld86n2v","incident_id":"fq19p1wcmnj1","custom_tweet":null,"affected_components":[{"code":"jzc3634l6mv7","name":"Miovision One - Traffic Studies App","old_status":"major_outage","new_status":"operational"}]},{"status":"investigating","body":"Dear valued customer, \n\nWe have identified an issue with generating reports for Onboard studies in Miovision Ones Study App. We are actively working on resolving the issue and will provide an update as soon as we can. \n\nThank you for your patience.","created_at":"2026-04-30T16:32:07.835-04:00","wants_twitter_update":true,"twitter_updated_at":null,"updated_at":"2026-04-30T16:32:07.835-04:00","display_at":"2026-04-30T16:32:07.835-04:00","deliver_notifications":true,"tweet_id":null,"id":"pqyj6dgwhllp","incident_id":"fq19p1wcmnj1","custom_tweet":null,"affected_components":[{"code":"jzc3634l6mv7","name":"Miovision One - Traffic Studies App","old_status":"operational","new_status":"major_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Traffic Studies App","created_at":"2026-02-13T12:40:22.203-05:00","updated_at":"2026-07-02T10:51:28.090-04:00","position":11,"description":"The webpage for processing studies using Scout Plus hardware.","showcase":true,"start_date":"2026-02-13T00:00:00.000-05:00","id":"jzc3634l6mv7","page_id":"hf0q65kbxv3c","group_id":"4vl1fl1gcg7w"}]},{"name":"Excel reporting issue for Onboard studies in Miovision One","status":"resolved","created_at":"2026-04-21T16:26:07.926-04:00","updated_at":"2026-04-21T17:16:36.838-04:00","monitoring_at":null,"resolved_at":"2026-04-21T17:16:36.825-04:00","impact":"major","shortlink":"https://stspg.io/k8bw33223xyc","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-04-21T16:26:07.917-04:00","reminder_intervals":null,"id":"px2sjn798yzf","page_id":"hf0q65kbxv3c","incident_updates":[{"status":"resolved","body":"A fix has been implemented and users should now be able to download new files from Miovision One and successfully open them in Excel.","created_at":"2026-04-21T17:16:36.825-04:00","wants_twitter_update":true,"twitter_updated_at":null,"updated_at":"2026-04-21T17:16:36.825-04:00","display_at":"2026-04-21T17:16:36.825-04:00","deliver_notifications":true,"tweet_id":null,"id":"g44qrjn6vz5n","incident_id":"px2sjn798yzf","custom_tweet":null,"affected_components":[{"code":"jzc3634l6mv7","name":"Miovision One - Traffic Studies App","old_status":"partial_outage","new_status":"operational"}]},{"status":"investigating","body":"Dear Valued Customers,\n\nWe are currently investigating an issue with Excel reports generated from Miovision One Onboard studies (both Onboard ATRs and Onboard Pathways). We are actively investigating the root cause and are working diligently toward a resolution.  In the meantime, we recommend using the CSV version of the reports as those are generating correctly. Please continue to monitor this page for further updates.\n\nWe appreciate your patience and continued support.","created_at":"2026-04-21T16:26:08.022-04:00","wants_twitter_update":true,"twitter_updated_at":null,"updated_at":"2026-04-21T16:26:08.022-04:00","display_at":"2026-04-21T16:26:08.022-04:00","deliver_notifications":true,"tweet_id":null,"id":"8czchv3hfr09","incident_id":"px2sjn798yzf","custom_tweet":null,"affected_components":[{"code":"jzc3634l6mv7","name":"Miovision One - Traffic Studies App","old_status":"operational","new_status":"partial_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Traffic Studies App","created_at":"2026-02-13T12:40:22.203-05:00","updated_at":"2026-07-02T10:51:28.090-04:00","position":11,"description":"The webpage for processing studies using Scout Plus hardware.","showcase":true,"start_date":"2026-02-13T00:00:00.000-05:00","id":"jzc3634l6mv7","page_id":"hf0q65kbxv3c","group_id":"4vl1fl1gcg7w"}]}]
}