Resolved -
We are pleased to inform you that our Engineering teams have successfully addressed the technical issue that was impacting our services. We have been monitoring the fix since yesterday and have determined that all affected services are fully operational. Should you encounter any further issues or have any questions, please don't hesitate to reach out to our Customer Support team.
Thank you for your continued trust in our services.
Best regards,
Miovision Customer Support Team
Nov 7, 11:59 EST
Monitoring -
We are pleased to inform you that our Engineering teams have successfully addressed the technical issue that was impacting our services. Our systems are now stable, and we are closely monitoring the situation to ensure everything remains running smoothly. We appreciate your patience and understanding throughout this incident, and we are committed to providing you with a reliable and uninterrupted experience. Should you encounter any further issues or have any questions, please don't hesitate to reach out to our Customer Support team.
Thank you for your continued trust in our services.
Best regards,
Miovision Customer Support Team
Nov 6, 16:05 EST
Update -
We are continuing to investigate this issue.
Nov 6, 12:52 EST
Investigating -
We are currently investigating an issue where some users are experiencing difficulty loading the Intersection Monitoring, Detection Configuration and Device pages.
We thank you for your patience as we investigate this with the highest priority.
Nov 6, 12:49 EST