System impacting issue - TrafficLink

Incident Report for Miovision Technologies Inc

Resolved

This incident has been resolved.

Posted Nov 27, 2020 - 10:11 EST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 26, 2020 - 08:08 EST

Identified

We're aware of a system issue that has the following operational impacts:

Intersection markers may not appear on the map view
The telemetry overlay may not be displayed on the intersection telemetry page
Insights charts may fail to load
Video recall will not succeed

We will provide updates here as they become available.

Posted Nov 25, 2020 - 14:30 EST

Investigating

We are currently investigating this issue.

Posted Nov 25, 2020 - 12:55 EST

This incident affected: TrafficLink (Map View) and Datalink (Insights).